Contact Us / Technical Support

To help us serve you in a timely manner please tell choose one of the following options:

1) Event support and questions about your purchase or tickets:

• Specific questions about the event or venue.
• Questions regarding purchase policies.
• Specific questions about my tickets.

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Please indicate the event you have a question about if applicable:

Megalopolis (Final Screening) - Sunday, November 24 at 4:20pm PST Black Cab - Thursday, November 21 at 9:30pm PST Chain Reactions (Director in Attendance for Q&A!) - Friday, November 22 at 7pm PST Double Feature! CHAIN REACTIONS + THE TEXAS CHAINSAW MASSACRE - Friday, November 22 at 7pm PST The Texas Chain Saw Massacre (50th Anniversary Screening) - Friday, November 22 at 10pm PST Bookworm - Saturday, November 23 at 1pm PST All The Lost Ones - Saturday, November 23 at 3:20pm PST Dark Match - Saturday, November 23 at 6pm PST Rio Grind Film Fest: Festival Pass - Saturday, November 23 at 6pm PST MaDS - Saturday, November 23 at 8:15pm PST The Visitor - Saturday, November 23 at 10:20pm PST Paprika - Sunday, November 24 at 2pm PST Megalopolis (Final Screening) - Sunday, November 24 at 4:20pm PST The Substance - Sunday, November 24 at 7:30pm PST RETURN: A ShredBots Film - Monday, November 25 at 6pm PST The Substance - Monday, November 25 at 9:30pm PST Music For Mushrooms (Featuring Filmmaker & Musician East Forest) - Tuesday, November 26 at 6:30pm PST The Apprentice - Tuesday, November 26 at 9:30pm PST Brit Rock VI - Wednesday, November 27 at 6:15pm PST The Substance - Wednesday, November 27 at 9:30pm PST Hard Core Logo - Thursday, November 28 at 7pm PST Movie Buff: A Cult Movie Burlesque Show - Friday, November 29 at 8pm PST American Psyhco - Friday, November 29 at 11:15pm PST Love, Actually: Presented by Knitflix Vancouver - Saturday, November 30 at 2:30pm PST David Nihill: Shelf Help - Saturday, November 30 at 7pm PST Saturday Night - Saturday, November 30 at 10pm PST Payann: A Timeless Legacy - Sunday, December 1 at 11:45am PST Music For Mushrooms (Encore) - Sunday, December 1 at 3:30pm PST Saturday Night - Sunday, December 1 at 5:45pm PST The Substance (Final Screening) - Sunday, December 1 at 8:15pm PST Sarangi : A Journey of Purna Bahadur - Monday, December 2 at 5:45pm PST 'The Room' Holiday Party (Hosted by Greg Sestero!) - Tuesday, December 3 at 7pm PST Pushpa 2: The Rule - Wednesday, December 4 at 2:20pm PST Mountains on Stage: Winter 2024 - Wednesday, December 4 at 7pm PST Pushpa 2: The Rule - Wednesday, December 4 at 10:20pm PST Jeff Dye LIVE! - Friday, December 6 at 7pm PST The Vancouver Burlesque Co. December Student Showcase - Saturday, December 7 at 9pm PST Volja Sinoljeva - Sunday, December 8 at 3:45pm PST All We Imagine As Light - Monday, December 9 at 6:30pm PST Drive Back Home - Tuesday, December 10 at 6:30pm PST Outside Voices Choir - Wednesday, December 11 at 7:30pm PST East Van Laugh RioT - Thursday, December 12 at 8pm PST Dandy's Nutcracker: An Interactive Drag Comedy Show - Friday, December 13 at 8pm PST Daft Punk & Leiji Matsumoto's INTERSTELLA 5555 4K Re-Release - Friday, December 13 at 11:15pm PST The All-You-Can-Eat-Cereal Cartoon Party: Christmas Edition - Saturday, December 14 at 10:30am PST Tits the Season (Early Show) - Saturday, December 14 at 6pm PST Tits the Season (Late Show) - Saturday, December 14 at 10pm PST Atmospheric Shiver: Songs by the Kingsgate Chorus - Sunday, December 15 at 7:30pm PST Interstella 5555: The 5tory of the 5ecret 5tar 5ystem (4K Remaster) - Sunday, December 15 at 10:45pm PST The Critical Hit Show: The Extra Special Holiday Special - Wednesday, December 18 at 7pm PST Die Hard - Friday, December 20 at 11pm PST The All-You-Can-Eat-Cereal Cartoon Party: Christmas Edition - Saturday, December 21 at 10:30am PST Rio Theatre Burlesque & Variety Show - Saturday, December 21 at 9pm PST Petunia and the Vipers: 'Calling Me Back' Album Release - Friday, December 27 at 7pm PST The Allusionist: Tenth Anniversary - Sunday, January 12 at 2pm PST Romesh Ranganathan: Hustle - Monday, January 20 at 7pm PST Romesh Ranganathan: Hustle - Monday, January 20 at 9:30pm PST The Allmost Brothers - Sunday, January 26 at 7:30pm PST Sarah Keyworth: My Eyes Are Up Here - Tuesday, March 18 at 7pm PDT Jarlath Regan: In Bits - Friday, April 11 at 7pm PDT 2025 Gift Certificate: Single Movie Pass and Concession - Wednesday, April 30 at 11:59pm PDT Manhar Seth - Friday, May 2 at 7:30pm PDT Gift Certificate: Single Movie Pass - Wednesday, December 31 at 11:59pm PST 2025 Gift Certificate: Two Movie Passes and Concession - Wednesday, December 31 at 11:59pm PST

* How can we help you?

2) Technical Support with your tickets or account

• Cannot access my account.
• Cannot download or print my tickets
• Problem adding your tickets to you mobile device.

Find the "Contact Us" link at the bottom of the page