Contact Us / Technical Support

To help us serve you in a timely manner please tell choose one of the following options:


1) Event support and questions about your purchase or tickets:

  • Specific questions about the event or venue.
  • Questions regarding purchase policies.
  • Specific questions about my tickets.






Rio Theatre can also be reached directly at:

Rio Theatre
1660 East Broadway
Vancouver BC V5N 1W1
tel. 604.879.3456



2) Technical Support with your tickets or account

  • Cannot access my account.
  • Cannot download or print my tickets
  • Problem adding your tickets to you mobile device.

Use the “Tech Support” button on the bottom right of the screen.