Contact Us / Technical Support

To help us serve you in a timely manner please tell choose one of the following options:

1) Event support and questions about your purchase or tickets:

• Specific questions about the event or venue.
• Questions regarding purchase policies.
• Specific questions about my tickets.

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Please indicate the event you have a question about if applicable:

Possession - Friday, October 10 at 11:15pm PDT The Life of Chuck - Monday, October 13 at 11:45am PDT Strange Journey: The Story of Rocky Horror: OFF-VIFF 2025 - Monday, October 13 at 2:45pm PDT OFF-VIFF 2025: Day Pass - Monday, October 13 at 3pm PDT James (World Premiere): OFF-VIFF 2025 - Monday, October 13 at 4:45pm PDT King Baby: OFF-VIFF 2025 - Monday, October 13 at 7:20pm PDT The Pee Pee Poo Poo Man: OFF-VIFF 2025 - Monday, October 13 at 9:15pm PDT CLAUDIO SIMONETTI'S GOBLIN PERFORMING THE LIVE SCORE TO SUSPIRIA - Tuesday, October 14 at 8pm PDT CLAUDIO SIMONETTI'S GOBLIN PERFORMING THE LIVE SCORE TO SUSPIRIA - Wednesday, October 15 at 8pm PDT The Realm - Thursday, October 16 at 8pm PDT The Rio Theatre Burlesque & Variety Show - Saturday, October 18 at 9pm PDT Mister Sandman's Halloween Hullabaloo (Private Event) - Sunday, October 19 at 12pm PDT Broadway Barbara LIVE! - Sunday, October 19 at 8:30pm PDT The Critical Hit Show: A #DNDLive Improvised Epic Fantasy Spooktacular! - Wednesday, October 22 at 7pm PDT Shelby Oaks - Wednesday, October 22 at 9:30pm PDT Paul Anthony's Talent Time: Halloween Special - Thursday, October 23 at 8pm PDT Dandy's Chainsaw Masquerade: An Immersive Drag Comedy Cabaret - Friday, October 24 at 8pm PDT The Rocky Horror Picture Show (50th Anniversary!) - Friday, October 24 at 11:30pm PDT The Saturday Morning All-You-Can-Eat Cereal Cartoon Halloween Party! - Saturday, October 25 at 10am PDT Frankenstein + The Bride of Frankenstein Double Creature Feature - Saturday, October 25 at 2pm PDT The Bride of Frankenstein (1935) - Saturday, October 25 at 3:30pm PDT Bram Stoker's Dracula - Saturday, October 25 at 5:30pm PDT Final Destination: Bloodlines - Saturday, October 25 at 8:30pm PDT The Rocky Horror Picture Show (50th Anniversary!) - Saturday, October 25 at 11:45pm PDT The Saturday Morning All-You-Can-Eat Cereal Cartoon Halloween Party! - Sunday, October 26 at 10am PDT The Rocky Horror Picture Show (50th Anniversary!) - Sunday, October 26 at 2pm PDT Don't Look Now (Hosted by Osgood Perkins) - Sunday, October 26 at 5:45pm PDT Good Boy - Sunday, October 26 at 8:45pm PDT The Rocky Horror Picture Show (50th Anniversary!) - Sunday, October 26 at 10:45pm PDT The VVitch - Monday, October 27 at 6pm PDT Brian de Palma's 'Carrie' (Hosted by Mike Flanagan and SPECIAL GUESTS!) - Monday, October 27 at 8:15pm PDT Brian de Palma's 'Carrie' (Hosted by Mike Flanagan) - Monday, October 27 at 10:45pm PDT Good Boy - Tuesday, October 28 at 6:30pm PDT Slither (Hosted by Todd Masters!) - Tuesday, October 28 at 8:30pm PDT Clue (40th Anniversary Restoration) - Wednesday, October 29 at 6:30pm PDT Jacob's Ladder (2025 Restoration) - Wednesday, October 29 at 8:45pm PDT The Rocky Horror Picture Show (50th Anniversary!) - Wednesday, October 29 at 11:45pm PDT Beetlejuice - Thursday, October 30 at 6:30pm PDT The Exorcist - Thursday, October 30 at 8:45pm PDT The Rocky Horror Picture Show (50th Anniversary!) - Thursday, October 30 at 11:45pm PDT The Rocky Horror Picture Show (50th Anniversary!) - Friday, October 31 at 8:15pm PDT The Rocky Horror Picture Show (50th Anniversary!) - Friday, October 31 at 11:55pm PDT Häxan with Live Score by Tall Shadows - Saturday, November 1 at 7:30pm PDT Frankenstein (2025) - Sunday, November 2 at 1:45pm PST Succulent Love - Sunday, November 2 at 8pm PST Lilith Fair - Monday, November 3 at 6:20pm PST Dracula (2025) - Monday, November 3 at 8:45pm PST Bif Naked LIVE - Tuesday, November 4 at 7:30pm PST Maria Bamford - Thursday, November 6 at 6:30pm PST Maria Bamford - Thursday, November 6 at 9pm PST The Motorcycle Film Festival (TMFF) - All Access Pass - Friday, November 7 at 6:30pm PST The Motorcycle Film Festival (TMFF) - Series 1 - Friday, November 7 at 6:30pm PST The Motorcycle Film Festival (TMFF) - Series 2 - Friday, November 7 at 8:45pm PST Nataly Aukar - Monday, November 10 at 7pm PST Nirvanna the Band the Show the Movie: The Tour (With Live Filmmaker Q&A!) - Monday, November 10 at 9:30pm PST After the Snowfall - Tuesday, November 11 at 7pm PST HUB Cycling Presents: The Bicycle Film Festival (Program 1 & Double Feature Options) - Wednesday, November 19 at 6pm PST HUB Cycling Presents: The Bicycle Film Festival (Program 2) - Wednesday, November 19 at 8:30pm PST Gareth Reynolds - Tuesday, December 2 at 6:45pm PST Mountains on Stage: Winter 2025 - Tuesday, December 9 at 7pm PST John Achkar - Wednesday, December 10 at 7pm PST Jake Lambert: The Sunshine Kid - Friday, December 19 at 7pm PST 2025 Gift Certificate: Single Movie Pass and Concession - Wednesday, December 31 at 11:59pm PST The Cosplay Swimsuit Contest - Friday, March 20 at 8pm PDT

* How can we help you?

2) Technical Support with your tickets or account

• Cannot access my account.
• Cannot download or print my tickets
• Problem adding your tickets to you mobile device.

Use the Tech Support widget on the bottom right of your screen.